Deepdale Design T's & C's

Terms and Conditions

Thank you for visiting the Deepdale Design website – we hope you enjoy the visit. By browsing and purchasing items from this website you are automatically agreeing to the terms and conditions of the site as set out below. We therefore recommend that you read through these and contact us if you have any concerns regarding its content. If you do not agree to these terms and conditions use of our website is not permitted.

Content
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such accuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Cookies
This website uses cookies to monitor browsing preferences.

Material
The content of this website is copyright of Deepdale Design. The content is protected by copyright and trademark laws and various other intellectual property rights. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All material on this website is the property of Deepdale Design and unauthorised use of any materials on the website is not permitted.

Copyright notice
All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: You may print or download to a local hard disk extracts for your personal and non commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express permission, distribute or commercially use the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Use of the Website
When registering as a customer and logging in you must ensure that all the information you provide is true and accurate and as complete as possible. You agree not to use a false name or register as someone else without that person’s prior knowledge and permission. If you use our website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account. You agree to accept responsibility for all activities under your account or password.
Please contact us if any of your personal data changes.

Returns Policy
We hope you'll never need to return an item but if for any reason you are unhappy please contact us by email straight away and we'll do our best to sort any problems. If a return has been agreed, a return address will be provided by email. Items must be returned
'unused', in the original packaging and in a re-saleable condition. They must be sent using a 'tracked' postal service. Return postage costs are the responsibility of the customer. We will refund your payment within 14 days of receipt of the returned item.

Orders outside of the UK
We are currently not exporting outside of the UK. This may change in the future.

Damaged/Missing Goods
Please allow plenty of time before contacting us about a missing order as it may still be in transit. Royal mail do not allow claims for missing post until 15 working days have elapsed. If after this time you still have not received your goods we will send a replacement package and make a claim for lost post. Should the parcel be subsequently delivered please notify us immediately.  Please note we do not take responsibility for lost items in the post. Also consider how you open the package. We cannot accept responsibility for ill-advised opening techniques that damage the product inside.

Do not accept any package if it appears damaged in any way, and please notify us within 7 days of delivery if you have refused the package, or if items are missing from the package.

Delivery Requests
We use a variety of delivery methods including mail and couriers. If you have any special requests for delivery (e.g. leave with neighbour) then please add them in the order comments field and we will add a note to your parcel. If this note is not acted upon by the delivery agent we are not responsible.  If the request in our opinion creates a risk of loss or damage to the parcel we will not add it.


Colour Disclaimer
We try very hard to ensure that colour reproductions are accurate throughout the site. However, due to the varying nature of individual computer screens, we cannot be held responsible if a particular colour or shade does not match your expectations.
If you receive a product which is not what you expected you can return the item under the Sale of Goods Act.  For more detail see the returns policy above.

Third Party Websites
We may provide links to websites which we feel may be of interest / use to our customers. We don't manage or own these third party sites and therefore we we are not responsible for the content. If however, you have a problem with the link or you feel the content is inappropriate please contact us and we will consider if it should be removed.

This website uses cookies that allow the site to function and analytics in order to improve the user experience. By using the site you agree to our terms and conditions. Please read our Privacy Policy for more information.